Contact Information:
Teresa Baxter
Chard, Somerset, UK
Phone: 07706012301

Ordering & Collection

How do I order a cake?

To order a cake, please contact me either by email or telephone. if I am unavailable to answer telephone, please leave a message with your contact details and I will reply as soon as possible. 


How much notice do I need to order a cake?

As much notice as possible is required, but to avoid disappointment, novelty cakes need to be ordered at least two weeks in advance. If you would like to order a wedding cake, at least two months notice will be necessary.  Please note that fruit cakes are better if they are made a minimum of three months before your big day as it gives me chance to feed them with brandy to allow them to mature – this enhances the flavour and allows the cake to be cut more easily.


How do I decide what size cake I need?

Please take a look at the details on my Prices and Portion Guide page to help you decide what size cake you will need.

The Portion Guide is based on wedding cake sized portions which, in my opinion, are on the small side (ie 1" x 2" for fruit cake or 2" x 2" for sponge cake) so I would recommend you choose larger than smaller – you wouldn't want to disappoint any of your guests!


Do I need to pay a deposit?

A deposit secures your cake, and helps to cover the cost of the ingredients. 

In accordance with trading standards guidelines, a non-refundable deposit of £20 will be required for novelty cakes with the balance payable upon collection/delivery. Weddding cakes require a non-refundable 50% deposit and the balance is payable one week prior to delivery/collection unless otherwise agreed in advance. 

Please note that your cake will not be secured until a deposit has been paid.

If I am unable to make your cake due to illness or other unforseen circumstances, you will receive a full refund.

Wedding Consultations

If you would like to have a consultation and cake testing, this can be arranged by appointment.  There will be a nominal charge of £20 for the Consultation but should you order your wedding cake from me the £20 will be deducted from the price of the cake.


Cake Stand Hire

I have a number of cake stands, for wedding cakes and cupcakes, that I hire out for a small additional fee. This can be discussed and arranged at the time of ordering.


Collection and Delivery 

Novelty cakes can be collected from me at a mutually agreed time and date, if you would prefer I can deliver to a local venue free of charge if agreed in advance.  Deliveries more than 10 miles away may incur a small charge to cover fuel costs.


Wedding cakes prices include delivery and set-up on the day within a 15 mile radius of Chard. For deliveries further afield a small fee will be charged to cover fuel costs. 


How to take care of  your cake

Cakes which are covered in fondant need to be stored in a breathable container, such as the card box it is supplied in. They do not like to be put in sealed tins or in the refrigerator.

Cakes which are covered in buttercream are better stored in a refrigerator, this will keep them fresher for longer.

Fruit cakes can be kept for several months but sponge cakes are best eaten within one week.

Please be aware that stacked cakes may contain plastic supports or dowels and these should be removed before the cake is served. Any wired decorations are usually arranged in a plastic 'posy pick' which can be removed in one piece and this needs to be removed before the cake is served. Whilst most wired decorations are edible, it is not recommended that these are consumed. Wired decorations and sugar cake toppers may be sharp and should be handled with care, they can be kept as keepsakes. You will be informed at delivery or collection if there are any wires or supports and where they are located.